they used to have an on-call maintenance person that could unlock your apartment, but then a couple of years ago the leasing office that ran three buildings got bought by a bigger property management company that runs thousands
they used to have an on-call maintenance person that could unlock your apartment, but then a couple of years ago the leasing office that ran three buildings got bought by a bigger property management company that runs thousands
They probably don’t want the potential liability of letting the wrong person into the wrong unit. If they wrote it into their policy, they might have gotten a small discount on their insurance.
I’m not endorsing this, but this might be why.