I’ve tried to make a little diagram to show what’s happening.

We recently got new internet and so I’ve had to find a way to get the internet to work upstairs. The router is in the basement. With Verizon, they had set up a second router upstairs which was connected via coax. When we switched, I had to unplug everything to take back, so I’m pretty confident I’ve plugged everything in where it was before.

Now, I’ve got a moca adapter and it’s not working. I’m under the impression you only need one if your modem or router is moca compatible, which mine is. Maybe this specific adapter requires you to have two? Nothing on the packaging made it seem that way, though.

Anyways, this is probably an easy issue, but I have no idea what’s wrong. Any help would be appreciated :)

  • weespid@alien.topBEnglish
    1·
    10 months ago

    It is possible that the tech removed a spitter somewhere so the coax run you where using before is now disconnected. This is just an add on to the other recommendations posted allready.

  • plooger@alien.topBEnglish
    1·
    10 months ago

    Aside from the modem vs gateway issue and how it alters the need for an additional adapter, the diagram doesn’t address how the coax outlets would actually interconnect: the coax outlets can’t be direct-connected, as diagrammed, if the pictured setup is for cable Internet, since the modem lacks a connection to the ISP. You’ll want to make sure that the rooms and incoming ISP feed are interconnected using a MoCA-compatible splitter, and that a 70 dB “PoE” MoCA filter is installed on its input port to isolate/secure your MoCA network.

    Related:

    • footyboyy@alien.topOPBEnglish
      1·
      10 months ago

      Oh, sorry, I guess I didn’t think about some things with the diagram. The modem is connected to a fiber cable and I’m not really sure how the two coax outlets connect, I just know that they reach each other somehow.

      • plooger@alien.topBEnglish
        1·
        10 months ago

        Hmm, then that changes things. It would definitely be helpful to get a brand & model # for the modem and router, as well as the identity of the ISP.