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I reckon it’s hard to attach blame to Microsoft because of the culture of corporate governance and how decisions are made (without experts).
Tech has become a bunch of walled gardens with absolute secrecy over minor nothings. After 1-2 decades of that, we have a generation of professionals who have no idea how anything works and need to sign up for $5 a month phone app / cloud services just to do basic stuff they could normally do on their own on a PC - they just don’t know how or how to put the pieces together due to inexperience / lack of exposure.
Whether it’s corporate or government leadership, the lack of understanding of basics in tech is now a liability. It’s allowed corporations like Microsoft to set their own quality standards without any outside regulation while they are entrusted with vital infrastructure and to provide technical advisory, even though they have a clear vested interest there.
One of my ex employers sold a construction company a six figure “building logistics system” which was just a Microsoft Access file. And the construction dudes had to use a CDMA dongle to remote desktop into a mainframe to open their access files. A travesty.