• whynotzoidberg@lemmy.world
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    1 year ago

    The Tesla owner said he had to spend about $200 to have the electric car towed to Tesla . . .

    Did Tesla stop including tow as part of their warranty / roadside program?

    • kiddblur
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      1 year ago

      Article says it’s a 2018 model, so likely no warranty left. I’ve heard of enough issues with Tesla roadside that I just shelled out for AAA as well (which has paid for itself with hotel discounts anyway). Thankfully I haven’t needed to call roadside for mine at all yet

      • whynotzoidberg@lemmy.world
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        1 year ago

        Ah yeah I missed the year. Cheers.

        I had my first roadside call on a 2019. Puncture in the tire. Tesla roadside did a pretty solid job and didn’t cost a dime to take me to Costco.

        That being said, I’ve had very, very bad experiences with Tesla’s service department. I can see how their roadside could be a gamble, too.

        • kiddblur
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          1 year ago

          I’ve heard the quality of service varies wildly from city to city. I’m in Pittsburgh and have only made one small mobile service call but I had a decent experience with them. I do wish their prices for “standard car stuff” aka alignments, mounting tires, etc, were more competitive