Zoom, the videoconferencing platform that profited substantially from remote work during the pandemic, is now asking employees to return to the office. Its CEO, Eric Yuan, claims Zoom meetings don’t let people build trust or be innovative.

[…]

Yuan explained that trust is essential “for everything,” and he finds it hard to build not only that but also innovation and debates over Zoom.

“Quite often, you come up with great ideas, but when we are all on Zoom, it’s really hard,” Yuan said, according to Insider. “We cannot have a great conversation. We cannot debate each other well because everyone tends to be very friendly when you join a Zoom call.”

  • intensely_human
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    1 year ago

    The entirety of business being conducted over Zoom isn’t the company’s sole reason for existing, any more than the purpose of a toaster is so you can eat toast for every meal.

    Consider Star Trek. When shit gets real, they beam over to talk.

    • harmonea@kbin.social
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      1 year ago

      I just love these near-daily reminders that the “new car smell” of kbin and lemmy is starting to wear off, as people stop being kind and fall back into old habits… like taking a flippant comment to its most extreme possible interpretation despite it being clear that wasn’t even close to the intent.

      The sole purpose of Zoom is to collaborate over long distances. The CEO of Zoom says it’s too hard to build trust, innovate, or debate on Zoom. He didn’t qualify the statement as “you can’t build trust, innovate, and debate when all collaboration is done entirely on zoom,” and neither did I. Taking it to that new context is the same as taking it out of context, intentionally, so that you can be right on the internet. Stop it. Bad commenter. Bad. Down.

      • intensely_human
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        1 year ago

        I don’t really understand what you’re saying with talking to me like a dog.

        Not every business interaction needs to be building trust, innovating, or debating. There are other valuable modes of communication such as reporting, inquiring, coordinating, and those work fine over Zoom.

        The guy is not saying that Zoom has no use. He’s saying that Zoom does not fulfill all the communication functions of a business, and that some things (not all) are only possible in person.