Zoom, the videoconferencing platform that profited substantially from remote work during the pandemic, is now asking employees to return to the office. Its CEO, Eric Yuan, claims Zoom meetings don’t let people build trust or be innovative.

[…]

Yuan explained that trust is essential “for everything,” and he finds it hard to build not only that but also innovation and debates over Zoom.

“Quite often, you come up with great ideas, but when we are all on Zoom, it’s really hard,” Yuan said, according to Insider. “We cannot have a great conversation. We cannot debate each other well because everyone tends to be very friendly when you join a Zoom call.”

  • intensely_human
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    1 year ago

    This isn’t going to rank the company. It’s going to improve the company’s karma. Detatching from the least valuable use cases for your product is a good move because nothing fuels performance better than meaning, and customers who truly benefit from your product are a source of meaning, hence morale, hence attracting the best candidates, etc.

    He’s exhibiting a trait known as ”honor” here, and it’s a successful strategy.