It’s true, electronic medical records range from garbage to totally broken in terms of usability for healthcare workers. Then you realize the actual customer is the hospital system, and all the design decisions start to make sense. Because the real purpose of the software is efficient billing, not patient care.
It’s true, electronic medical records range from garbage to totally broken in terms of usability for healthcare workers. Then you realize the actual customer is the hospital system, and all the design decisions start to make sense. Because the real purpose of the software is efficient billing, not patient care.