At least, some of the recent controversies.

  • Animortis@kbin.social
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    1 year ago

    From the majority of the team, this is a pretty good and textbook PR mea culpa. “Here’s how we screwed up, here’s how we’re fixing it.”

    The pushing the merch was tone-deaf and the defensive whining from Linus was NOT on-point, though. I appreciate it ended with “how I’m going to fix it,” but he should keep the defensive shit to himself.

    • erwan@lemmy.ml
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      1 year ago

      It would be better if the CEO could learn to read a prompter so it looks like he’s not reading one.

      This is pretty annoying to watch with his eyes looking above the camera and going left and right constantly.

        • meteokr@community.adiquaints.moe
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          1 year ago

          To be fair to them, they aren’t hosts. Its glaringly obvious they are not in-front-of-camera people. It does feel like its done on purpose to appeal emotionally.

    • vegetarian_pacemaker@lemmy.ml
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      1 year ago

      Glad to see this video, even with some of the drawbacks mentioned in the comments. I think everyone needs a path to redemption and LMG should get a chance. I think that this “reflection” should be more regular. LMG is no longer a small company and like it or not, they need to regularly be ahead of these situations. I really hope that they will take a week ever month or two to review any new screw ups and remedy them. Process will not solve everything, ensuring a company culture that has key values will triump process. It takes time however. I wish them the best.

      • fckgwrhqq2yxrkt@beehaw.org
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        1 year ago

        I run a small company, at what size do I need to start worrying about treating people respectfully? My belief is companies shouldn’t get a pass, no matter the size. Why are we ok with it happening at all at this point? It’s not 1960 anymore.

        • vegetarian_pacemaker@lemmy.ml
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          1 year ago

          I was referring to what was stated in the video. The issues with poor benchmarking and the billetlabs issue (email sent to the wrong recipient). I am not sure why you think any of it implied that it is ok to treat people without respect if the organisation is below a certain size. I was referring to ensuring that a company culture of being humble, responsible and accountable via a monthly or bi monthly review. It could have potentially caught the issue with billetlabs and even several issues with the benchmarking. This is perhaps easier done in a small company but needs to be nurtured and reinforced in a bigger one. I hope my position is more clear.