Guests who dine at Casa Bonita will not be asked to tip on their meals and drinks, challenging the conventional service industry model in Denver and beyond.

“In order to provide a higher-than-average, dependable wage, we shifted to a no-tipping model and doubled the hourly rate to more than $30/hr for our service staff. This shift also benefits our guests, who can enjoy Casa Bonita without incurring unexpected costs,” management said.

  • degrix@hqueue.dev
    2·
    1 year ago

    In the local news here, they said that only 2 of the 93 affected staff members were against the idea. During the soft opening people were skipping tipping or tipping poorly.

    • magnetosphere @beehaw.org
      1·
      1 year ago

      Understandable. If I paid in advance, and then served myself “cafeteria style”, I wouldn’t have felt as obligated to tip, either. I’m glad that management recognized this issue and came up with a solution that’s fair for everyone.