I, switched from Google FI because of lack of customer support and services that were getting less and less, but more costly and costly. I went to T-Mobile. Good service, much the same as Google fi is a first party mvno. Anyway I use a private dns. NextDns. T-Mobile had no clue what a dns was and the super had to Google it. They SEVERELY THROTTLE if you use next dns.

I HATE THAT. What do you use as privacy conscious individuals?

edit: not that! What

  • WhyFlip@lemmy.world
    22·
    2 months ago

    On Google Fi now. What support did you find lacking? What services got “less and less”?

    What’s “mvno”? Why do you use a private DNS provider?

    • Scrubbles@poptalk.scrubbles.techEnglish
      6·
      2 months ago

      Yeah I’m not a huge fan of Google, but Fi has never treated me wrong. My bill was cut down to a third of what my Verizon bill was when I joined 7 years ago, and I don’t think I’ve had any increases in that time. Their support is shit, I’ll admit that. My card was stolen and I told them how I’d been a customer for (at the time) 5 years, never missed a payment, and that when my new card came I’d pay the past due amount happily - and they threatened to suspend my service.

      That being said, all carriers are terrible, it’s a lesser of multiple evils game.

    • azerial@lemmy.dbzer0.comOPEnglish
      3·
      2 months ago

      A mvno is a Mobile Virtual Network Operator, thus MVNO. They don’t own the network, they lease it.

      I use a private dns for privacy. I don’t like my data and metrics being shared without my consent. It also blocks ads. Win win

      edit: they had some sort of billing issue with me where my bill was consistently 40-50+ bucks over what it should be. So it would be correct one month then the next it would be like 200 bucks and back and forth. When I called, the garbage support had zero clue, and now that I have cancelled, they say they owe me 40 bucks. When I went to pay my bill, it was always 2 payments. Why? I called, again no clue. They did away with Google pass, well you want to know what they also did away with? The insurance on my phone and didn’t tell me. So with i needed it, I was not insured. Cool. Hard pass for me.

      Edit: here’s an example of why a private dns is useful:

      • WhyFlip@lemmy.world
        2·
        2 months ago

        Good reason to leave any service provider. Fortunately, I haven’t had any issues so far.

        As for DNS, I do run pi-hole which has been great over the years at blocking a lot of the telemetry on my network. I would by no means consider my network “private” though.