Hello, I was wondering about if there were any driver updating software that is
**-not adware
-for linux ** I am in a big predicament concerning this laptop i’ve had for awhile. one day the keyboard just stopped working, i’ve finally decided to check it again an here are some notes.
**-the ribbon is clean
-some keys do work, but they all press shift?
-the “j” key when pressed lights up the internet key??
-when said working keys are pressed, they constantly press the shift key and I have to restart the computer to get it to stop. **
I presume that it’s the drivers being really corrupted? so TL:DR where can I find a driver troubleshooter/driver updating software. thank you for your time!
I’ve tried everything, but I can’t seem to get into the bios? i’ve pressed f2 and the others, and even a few extras but It doesn’t seem to work.
Have you tried F3, Escape and Delete?
And, just curious, how do you log in to ubuntu if your keys don’t work?
I haven’t tried delete yet actually, give me a sec. during the installation of ubuntu I made it so it automatically signs into my account.
yeah, I can’t seem to do it.
In that case, your keyboard is most likely broken. Perhaps you could still have it fixed under warranty? You can enter the laptop serial number on https://support.hp.com to check if the warranty is still active.
this was pre-2020 but I can check if it’s still under warranty (if it somehow is, I hope it isin’t too pricey), I can take it from here, thank you man, I appreciate it!
No problem, have a nice day :)