I just got my Framework 16 DIY version and I can’t install the primary SSD because there is a captive screw in the place that holds the SSD down and I can’t remove it so the SSD doesn’t stay held down. There is a screw for the secondary SSD and it comes out. Any ideas?
Update: I got it out, anyone else with this issue, try and pull the screw out it’s very small on the threads so it just pulls out and pushes back in when the drive is seated.
If you don’t want to rma it, it might be best to just install the ssd in the secondary slot and deal tith the screw if you ever need a second ssd. If you know someone who likes to tinker with electronics, ask them to help you remove it
I Can’t the secondary slot is smaller and made for a square size SSD.
If you have a flathead screwdriver that fits into the screw head, you could try using that one while gently pressing down
I got it out by pulling it really hard, it looks like it may have been cross threaded, once I got it out and the SSD inserted it just snapped back in. It holds so I’m good. Thanks for all the suggestions.
Glad to hear! out of curiosity, is there anything else bothering you about it?
As for the hardware no problems at all. I installed Ubuntu on one drive with no problem but Windows is a bitch to install.