Quick question. I bought a phone and it’s locked. Factory reset but requires the previous owners google to unlock. It’s an insurance sale. I have asked the seller to update me on any info but haven’t had a reply.
Is the phone a very expensive brick ?.
This of course depends on your jurisdiction and how much time you’re willing to put into this, but I’d refuse to pay for shipping either way.
You have a contract with the company, and they didn’t fulfil it, that’s on them. They can’t just send you a defective product and make you pay for (part of) it.
Was from a knock off eBay. No contract. I’ll just send it back.
All good. Cheers
You still have a contract. But I get that it may not be worth the trouble.
Trying to get refund from seller. If not I’ll get the site involved. Just doo much hassle. Shame you can’t get company to unlock it. Very wasteful