Spirit Airlines issued an apology after putting a six-year-old unaccompanied minor on the wrong flight.
The child was set to fly on Thursday from Philadelphia International Airport to Southwest Florida International Airport in Fort Myers, Florida, to visit his grandmother, WINK-TV reported.
Instead, the boy was “incorrectly boarded” on a flight to Orlando, Spirit acknowledged in a statement on Saturday.
The statement did not address how the error came to take place - during a busy holiday travel day.
It will certainly happen again. Humans make mistakes. You just need to account for it.
That’s the thing, this absolutely must not happen. Losing a suitcase is one thing, but losing a child in your care is all sorts of wrong. Sure, a person could make a mistake, but there’s supposed to be many layers that prevent such a mistake from being a problem. I mean, you’d think airline staff would know how to check a boarding pass.