Hi,

i’m managing a voip system in the company where i work (i inheritted the system). We have a freepbx system running on an old pc which sounds like it’s going to give up anytime soon. also i don’t like how slow and limited the machine is (takes 5+ min to access the web gui, freepbx not activated, no admin console and overall i never worked with freepbx). first idea was to get a new machine and run 3cx self-hosted, but their yearly subscription went thru the roof recently. i was managing 3cx before and i know to admin it, but pricing is uff.

so option 2 is a hardware dedicated voip central - grandstream ucm6301 sounds like what we need - we have 30 extensions, a few call groups, a simple IVR with 5 selections, work hours and out of work hours recording and routing, plus a few rules for internal calls going out thru the gsm gateway.
all extensions are 3 digit, cisco and yealink ip phones. no analog phones. 2 sip trunks to provider. No mobile phone app needed.

i’d buy 2 and use them in HA mode.
also we have a video door phone that works well with a yealink phone, so not sure if i need a grandstream that supports video, but the price difference between ucm6301 and ucm6300A (audio-only model) is not big…
system is running on it’s own subnet on a vlan. trunks are connected to a provider directly with no internet connectivity (dedicated voip port on the ISP gateway).

any advice on this ? IS this a good choice of hardware and overall upgrade?

thanks

  • toborgps@alien.topBEnglish
    1·
    10 months ago

    This is how I feel - I’m not a vitalpbx guy but I am certified with Grandstream. Grandstream makes great products but I found their PBXs lacking in some areas. Genuinely you’d be better off just upgrading the computer and doing a Freepbx reinstall and setup.

    • Seankan@alien.topBEnglish
      1·
      10 months ago

      Same I’m certified as well. One if my major issues with them is secruity. Their ucms are hacked a lot. I had one system that had all the secruity options enabled fail to ban etc. Admin password was 25 characters long, aplha numeric etc. Someone hacked in. Tried to make international calls. But lucky enough I had it blocked on the carrier side.

      System was fully updated. Now I only sell hosted. Cost is more but less headaches. Only a handful of clients with grandstream systems now. Just waiting for contracts to end before I switch them to hosted.