I had a person tell me in game they hate black people, then left a comment on my profile referring to black people as black monkeys. I reported them. About five times. Steam does nothing. Their comment would be still up if I haven’t removed it manually after one of many reports resulting in nothing. Their profile is full of proof of it being a long term continuous effort. Their account has a high level, which makes me think it may be why Steam seems to be protecting them. I reported people in the past and stuff was done about it. It’s my first time dealing with blatant racism AND no moderation effort from Steam. I even ended up messaging steam support about my concerns and got a generic response which amounted to nothing.
I see people speaking up about poor moderation on other platforms, so I chose to speak up about Steam’s as I’m really tired of this bullshit.
That’s infuriating. In the past a public tweet would normally get some movement, but since Twitter isn’t Twitter anymore, I’m not sure that method still works (or works as well).
I think this is worth making some public noise over. Whoever processed your initial report either did a garage job of it or was sympathetic to the user’s racism. Either way, it’s not acceptable.
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I’d email Gabe personally.
I’ll just stop by his place on the way home
Definitely an option.
This might be easier: https://www.valvesoftware.com/en/contact?contact-person=Gabe Newell